Reviews

Sonia, London
5.0

29.04.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great, everything was perfect and professional idea location. Really enjoyed our stay at PS Rotterdam.


Response:

Dear Sonia, Thanks for this great review. We're glad our location right opposite the Central Station of Rotterdam was convenient for your needs. The satisfaction of our guests during their stay among us is very gratifying for our team. It's great to know that you appreciated the high standards and quality services we offer. We look forward to seeing you again. Many thanks, Tom Vermerris, General Manager

Toril, Hokksund
5.0

17.04.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very good apartment hotel, prime location and a very nice and helpful staff.


Response:

Dear Toril, Thank you for choosing our hotel and for taking some time for this review. Our team is delighted to hear that you had a pleasant stay. We are also glad that our location was convenient for you. Being located in the city, it is quite easy to access public transport, shopping, and various attractions. We look forward to welcoming you back to stay with again in the future. Kindest regards, Tom Vermerris, General Manager

Elaine, Monkstown
5.0

10.04.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

All staff were so friendly and accomodating, location was also great for a weekend in Rotterdam.


Response:

Dear Elaine, It’s kind of you to send us this comment about your experience. We are happy that our location was suitable for you. Thank you for mentioning the friendly and professional service you received from our team members. The entire team look forward to the pleasure of seeing you again in the future. Warm regards, Tom Vermerris, General Manager

Stefanie, Reet
5.0

26.03.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We hebben hier een super weekend gehad! Heel vriendelijk persoon die steeds paraat staan om je te willen helpen. Ons hotel was ook enorm mooi, erg netjes en een fantastisch uitzicht gehad vanop de 9e verdieping! Een luxe om zelf te kunnen koken, met uitzicht alles op te eten, alles in de afwasmachine steken en je kan er weer opuit trekken. Ook enorm goed geslapen, waren goede bedden voorzien en goede verduisternis. Niets anders dan lof voor het Premier Suites Hotel!!


Response:

Beste Stefanie, Bedankt voor deze positieve review en de hoogste beoordeling. We vinden het fijn om te horen dat u een plezierig verblijf bij ons heeft gehad. Dank voor het waarderen van ons team en onze hoge standaarden. Een tevreden bericht van een recente gast is altijd een beloning en motivatie voor onze teamleden om zich te blijven inzetten om onze hoge standaarden te handhaven. We begrijpen hoe belangrijk een uitstekende nachtrust is voor onze gasten en vinden het fijn om te horen dat we aan uw verwachtingen konden voldoen. Fijn om te horen dat alle faciliteiten naar uw tevredenheid waren. We kijken ernaar uit u weer te verwelkomen. Beste wensen, Tom Vermerris, General Manager

Johanna, x
4.5

16.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Pleasant apartment and very well located for exploring the city.


Response:

Dear Johanna, Thank you for your feedback. We are very glad to read that your apartment was to your satisfaction. As you kindly mentioned, our central location is a great starting point for discovering the nearby shopping district and attractions, or for accessing public transport. We would love to have you return on a future occasion. Best regards, Tom Vermerris, General Manager