Reviews

Johanna, x
4.5

16.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Pleasant apartment and very well located for exploring the city.


Response:

Dear Johanna, Thank you for your feedback. We are very glad to read that your apartment was to your satisfaction. As you kindly mentioned, our central location is a great starting point for discovering the nearby shopping district and attractions, or for accessing public transport. We would love to have you return on a future occasion. Best regards, Tom Vermerris, General Manager

Bjorn,
5.0

04.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Close to neighbours maybe next time I can have a room on the other side?


Response:

Dear Bjorn, Thank you for the time you have taken to review your stay. We regret you were not satisfied with your room, however on your next stay our team members would be more than happy to assist with room selections. We look forward to welcoming you back in the future. Best regards, Tom Vermerris, General Manager

Matthias, Merchtem
4.6

08.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Me and my girlfriend had a wonderful stay


Response:

Dear Matthias, Thank you for such a positive review of your recent stay in our serviced apartments. We aim to provide a truly memorable experience and are delighted that we were able to exceed your expectations. The whole team hope to have the pleasure of welcoming you back on your next visit to Rotterdam. Kind regards, Steven Vandevelde, General Manager

Susan, Greenwich
5.0

04.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We thoroughly enjoyed our eight day stay at PS Rotterdam! The staff was extremely friendly and very helpful with directions and suggestions of things to do in the city. We will definitely be looking for PS in the future when we travel!


Response:

Dear Susan, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at the Premier Suites Plus Rotterdam Apartments. Thank you for appreciating our team. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received courteous and professional service. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. We wish you a happy new year. Best wishes, Steven Vandevelde, General Manager

George, Glasgow
5.0

30.12.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Ideal central location, close to a wide range of public transport services. Comfortably furnished (bed was exceptionally comfortable), well-equipped, immaculately clean, very quiet.


Response:

Dear George, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at Premier Suites Plus Rotterdam Apartments and that you enjoyed our serene atmosphere. Thank you for appreciating our location and our high standards. Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are pleased that all the amenities were to your need and that all the facilities were to your satisfaction. We look forward to welcoming you back. We wish you happy holidays and a happy new year. Best wishes, Steven Vandevelde, General Manager