Reviews

Matthias, Merchtem
4.6

08.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Me and my girlfriend had a wonderful stay


Response:

Dear Matthias, Thank you for such a positive review of your recent stay in our serviced apartments. We aim to provide a truly memorable experience and are delighted that we were able to exceed your expectations. The whole team hope to have the pleasure of welcoming you back on your next visit to Rotterdam. Kind regards, Steven Vandevelde, General Manager

Susan, Greenwich
5.0

04.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We thoroughly enjoyed our eight day stay at PS Rotterdam! The staff was extremely friendly and very helpful with directions and suggestions of things to do in the city. We will definitely be looking for PS in the future when we travel!


Response:

Dear Susan, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at the Premier Suites Plus Rotterdam Apartments. Thank you for appreciating our team. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received courteous and professional service. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. We wish you a happy new year. Best wishes, Steven Vandevelde, General Manager

George, Glasgow
5.0

30.12.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Ideal central location, close to a wide range of public transport services. Comfortably furnished (bed was exceptionally comfortable), well-equipped, immaculately clean, very quiet.


Response:

Dear George, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at Premier Suites Plus Rotterdam Apartments and that you enjoyed our serene atmosphere. Thank you for appreciating our location and our high standards. Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are pleased that all the amenities were to your need and that all the facilities were to your satisfaction. We look forward to welcoming you back. We wish you happy holidays and a happy new year. Best wishes, Steven Vandevelde, General Manager

Gwaeron, Sittard
5.0

03.12.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent! Really good place to stay.


Response:

Dear Gwaeron, Thank you for sharing such positive views of your time at PREMIER SUITES PLUS Rotterdam. We're delighted that everything met your expectations. Thank you for your high rating! The whole team hopes to see you, again. Sincerely, Steven Vandevelde, General Manager

ROBERT,
5.0

27.07.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Mijn commentaar gepost bij Tripadvisor Rotterdam op z'n best ! Uniek en weldoordachte formule, een kamer maar toch je eigen appartement. Onthaal door Sandy op een heel vriendelijke en professionele wijze, een 5 sterren hotel waardig. Het verblijf tip top in orde, alles zeer clean. Optimale voorzieningen met keuken toestellen van topkwaliteit. Frisse en met air-co voorziene leefruimte (niet te onderschatten als plus punt met dit weder :). Ligging op 3 minuten van Rotterdam Centraal, afspraak mogelijk te regelen via balie voor ontbijtzaak naast de deur. Ik kan zo blijven doorgaan...Je moet daar gewoon eens gaan logeren. Het is net thuiskomen na een vermoeiende maar leuke wandeling in Rotterdam. Wij keren zeker terug ! Ook in jullie nieuw geopend concept in Antwerpen vanaf september ! We kijken er al naar uit ! Verbleef: juli 2018, reisde met een partner


Response:

Beste Robert, Bedankt voor deze enthousiaste beoordeling en recensie! Het doet ons enorm veel plezier dat u genoten heeft van uw verblijf bij ons. Wat fijn dat uw goed uitgeruste appartement helemaal aan uw verwachtingen voldeed. Ons team bedankt u voor het compliment over onze gastvrije service en is blij te lezen dat u opnieuw bij ons wilt verblijven in de toekomst! Ook dan verwelkomen we u graag opnieuw! Met vriendelijke groet, Olivier DE VUYST, Regional Operations Manager