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Reviews

Anon,
4.8

22.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Anon,
4.8

21.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Anon,
4.2

04.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The shower wasn't very strong.


Response:

Dear Alex, We'd like to send you our thanks for that review concerning your time at PREMIER SUITES PLUS Rotterdam hotel. Thank you for sharing your opinion about the bathroom with us. Please accept our apologies for the shower issue, we are actually working on a solution This should be repaired in a few days. Don't hesitate to call the reception for any problem. We are more than happy to assist you and find a solution immediately. All of the team very much look forward to the pleasure of seeing you very soon. With renewed thanks, Simone van der Veen, General manager

Anon,
4.8

02.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The water pressure of the shower is too weak, but overall it’s a very pleasant stay


Response:

Dear Mr Ka Lok Leung, We would like to thank you for this positive review about your recent stay. We are glad that you had an enjoyable stay and were satisfied with your experience in PREMIER SUITES PLUS Rotterdam. We are sorry about the water pressure, for any concerns or issues with your serviced apartment, please don't hesitate to inform our reception team so that we may take the necessary action to resolve the matter. All of the team certainly look forward to seeing you on a future stay. Best wishes, Simone van der Veen, General manager

Anon,
4.0

30.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Mooie kamer met zeer goede faciliteiten. Schitterend gelegen op nog geen 5 minuten lopen van CS Rotterdam.


Response:

Beste Jaap, Het verheugt ons dat u tevreden was over het appartement en de beschikbare faciliteiten. Wat leuk dat u de locatie van Premier Suites Plus nabij het centrum van Rotterdam als een pluspunt aangeeft. We kijken er naar uit om u nogmaals welkom te mogen heten. Vriendelijke groet, Simone van der Veen General Manager